diff --git a/docs/my-website/docs/enterprise.md b/docs/my-website/docs/enterprise.md
index 84804aa5f1..0d57b4c25d 100644
--- a/docs/my-website/docs/enterprise.md
+++ b/docs/my-website/docs/enterprise.md
@@ -36,7 +36,11 @@ Includes all enterprise features.
 
 Professional Support can assist with LLM/Provider integrations, deployment, upgrade management, and LLM Provider troubleshooting.  We can’t solve your own infrastructure-related issues but we will guide you to fix them.
 
-We offer custom SLAs based on your needs and the severity of the issue. The standard SLA is 6 hours for Sev0-Sev1 severity and 24h for Sev2-Sev3 between 7am – 7pm PT (Monday through Saturday).
+- 1 hour for Sev0 issues
+- 6 hours for Sev1
+- 24h for Sev2-Sev3 between 7am – 7pm PT (Monday through Saturday)
+
+**We can offer custom SLAs** based on your needs and the severity of the issue
 
 ### What’s the cost of the Self-Managed Enterprise edition?